Privacy Policy

Overview

This Privacy Policy explains how MeIn5 collects, uses, shares, and protects your information when you use our web app and services.

By using MeIn5, you agree to the practices described here.

Data controller

The data controller for MeIn5 is MeIn5.

Data we collect

We collect information you provide and data generated through your use of the service, including:

• Account details such as name, email address, and login credentials.
• Self-reflection inputs, notes, and any content you submit to generate guidance.
• Usage data such as pages viewed, features used, and session timestamps.
• Device and technical data such as browser type, language, and IP address.
• Payment metadata such as transaction IDs, course access details, and payment status (we do not store full card details).
• Support communications and feedback you send us.

How we use your data

We use your data to:

• Provide, maintain, and personalize the service.
• Generate AI-driven insights based on your inputs.
• Process payments and manage billing.
• Monitor performance, security, and fraud prevention.
• Analyze usage to improve product quality (via analytics tools such as Google Tag Manager).
• Respond to support requests and communicate service updates.

Legal basis

We rely on the following legal bases where applicable:

• Contract: to deliver the service you requested.
• Consent: for optional analytics cookies and marketing communications, where used.
• Legitimate interests: to secure, maintain, and improve the service.
• Legal obligations: to comply with applicable laws and payment requirements.

Data storage and retention

We keep your data only as long as necessary for the purposes described above.

You may request deletion of your data, and we will remove it unless we are required to retain it by law.

Third parties and processors

We share data only with trusted processors needed to run MeIn5, such as:

• Hosting and infrastructure providers.
• Analytics services (Google Tag Manager) when you consent.
• Payment processing (Monobank).
• Email and communication providers.

International data transfers

Your data may be processed in countries other than your own. We use appropriate safeguards to protect data in transit and at rest.

Your rights

Depending on your location, you may have rights to:

• Access or obtain a copy of your data.
• Correct inaccurate or incomplete data.
• Request deletion or restriction of processing.
• Object to processing based on legitimate interests.
• Export your data in a portable format.

Security

We apply administrative, technical, and organizational measures to protect your information. No method of transmission or storage is 100% secure, but we work to maintain a high level of protection.

Changes to this policy

We may update this policy from time to time. We will post updates on this page with a new last updated date.